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Thread: Troubleshooting and Tech Support

  1. #31
    Registered User 下級員 / Kakyuuin / Jr. Member
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    Re: help! my lappy is getting screwy!

    what have you downloaded since it started crashing any new patches, windows updates, drivers, programs etc etc etc.. if youve updated your lappy in any way that could be causing the issue. if you have the opportunity to roll back DO SO if there was a wow update check wow forums for any issues witht he build. i remember back in the day when i was playing wow of one patch that would cause me to crash and reboot, went away after the next wow patch...

  2. #32
    Aristocratic Assassin MH中毒 / MH Chuudoku / MH Addicted LadyHatake's Avatar
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    Re: help! my lappy is getting screwy!

    It'd be easier to determine the problem if I knew the model, OS, etc >.> Because HP has those kinds of issues a lot :/

    I'm back :3

  3. #33
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    Re: help! my lappy is getting screwy!

    @ohdearmoshe- i want to exhaust all possible sources before asking their dreaded tech support... they're about as clear as bisque

    @mrcongojack- thanks! ..sadly the error happens while i play, and not while i start up (thus my BIOS is clean....)

    @eorda- i've downloaded a few patches, but i make sure to scan before downloading, and after downloading....i've also just recently rebooted my os.

    @ladyhatake- i've edited my previous post with the specs :P


    /bump
    Last edited by Paper; January 15, 2008 at 12:53 PM. Reason: Automerged Doublepost

  4. #34
    Aristocratic Assassin MH中毒 / MH Chuudoku / MH Addicted LadyHatake's Avatar
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    Re: help! my lappy is getting screwy!

    Okay, the Dell memory is probably what's causing it. It could be corrupted. Someone HERE had the same issue and used the recommended steps there.

    If that doesn't work, you're best bet (without contacting tech support >.>) is to literally do a google search on "Memory Parity Error." Because this seems to be a common problem, there are many web pages/forums out there where people have asked similar questions and received solutions. I use that method often, since HP's tech support pisses me off >.>

    I'm back :3

  5. #35
    MH's Peacemaker 有名人 / Yuumeijin / Celebrity Leen's Avatar
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    Re: help! my lappy is getting screwy!

    Like what LH said, try get a memory test. Even Avast! Anti Virus can give you a good memory test.

    Worst come to worst, contact Dell and have them fix it. Sorry can't help much. =/

  6. #36
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    Re: help! my lappy is getting screwy!

    i'll give it a try, if all else fails i'll cough up some cash and get it checked by a retailer...thanks!


    it's still happening
    Last edited by Paper; January 24, 2008 at 12:25 PM. Reason: Automerged Doublepost

  7. #37
    Celestial Belgian 伝説メンバー / Densetsu / Legendary Member Koen's Avatar
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    Re: help! my lappy is getting screwy!

    www.antispywareoffensief.nl

    I think there's also an english forum - they can help you a lot but you'll have to register
    The biggest virtue is to support these Seven Deadly Sins in their fight!!!
    Read Nanatsu no Taizai

  8. #38
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    Re: help! my lappy is getting screwy!

    thanks! but i'm actually thinking of just taking it to the professionals.... i'm tired of the crashes, and i'm totally new to fiddling around with a laptop....if it were a normal computer though.....hmhmhmhm....

  9. #39
    Registered User 中級員 / Chuukyuuin / Member KyanWan's Avatar
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    Re: help! my lappy is getting screwy!

    Who says there's not professionals around?

    To properly diagnose a BSOD you need the crash codes -

    http://www.bleepingcomputer.com/forums/topic40108.html

    That sums it all up.

    Crash codes look like THIS:

    STOP: 0x0000007B (0xEB82784C, 0xC0000034, 0x00000000, 0x00000000)

    Those funky numbers tell you exactly what's going on - ( theres a couple hex codes, and a couple memory addresses usually ) That first one that I highlighted - is the actual fault code which says exactly what error happened. MS usually has a KB page on the code - so you can look it up real easy.

    OhDearMoshe - When quoting the MS KB - check the applicable OS for the article. Those are 2K & NT. Real old - and they may no longer apply. That thing was talking about SIMMs ... ow.

    It's best to diagnose a BSOD by the crash code & OS version - not the description string.

    Try doing a description string diagnose on IRQL_NOT_LESS_OR_EQUAL - heheh

    You've got like 100 possibilities for that single error. O man it sux.

  10. #40
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    Re: help! my lappy is getting screwy!

    @kyan- thanks, i'll try that out when i get the bsod again...if not, hello new memory....

  11. #41
    Registered User 中級員 / Chuukyuuin / Member KyanWan's Avatar
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    Re: help! my lappy is getting screwy!

    Quote Originally Posted by level4paperboy View Post
    @kyan- thanks, i'll try that out when i get the bsod again...if not, hello new memory....
    You don't need to wait for the BSOD - that site has instructions on how to pull up the log entry in your system log.

    Start -> Control Panel -> Administrative Tools -> Event Viewer -> System

    You'll see the error in there - just go to the last day that it happened, and look for a red X circle icon.

  12. #42
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    Re: help! my lappy is getting screwy!

    my BSOD isn't giving me a crash code.... gonna try and debug my memory.


    for some reason, my crashes arn't being logged in my minidump folder....

    i've already found a link to the article i need, but for some reason the article can't be found....ffs....
    Last edited by Paper; January 31, 2008 at 10:01 AM. Reason: Automerged Doublepost

  13. #43
    Registered User 英雄メンバー / Eiyuu Menbaa / Hero Member OhDearMoshe's Avatar
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    Re: help! my lappy is getting screwy!

    Quote Originally Posted by KyanWan View Post

    OhDearMoshe - When quoting the MS KB - check the applicable OS for the article. Those are 2K & NT. Real old - and they may no longer apply. That thing was talking about SIMMs ... ow.
    Yeah I posted those before the specs were actually given but I didn't expect them to be of any help. Its good advice too really certainly a lot more helpful than the way I was gonig about it =/

    *It professional In Training*

    Actually I must say thanks that little piece of information there came in useful for a friend of mine who was also having problems with his laptop =]


    Spoiler: Jehuty's words of wisdom show

  14. #44
    Registered User 英雄メンバー / Eiyuu Menbaa / Hero Member mrcongojack's Avatar
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    Re: help! my lappy is getting screwy!

    I think this should be turned into a general "Computer Help" thread, unless one is already around. I'm sure many MH members have wanted to throw their tower out the window before, and this might save them from having to buy a whole new one.
    Everyone who was on this board when I signed up has either been banned or left.

  15. #45
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    Re: The Computer Troubleshooting Thread

    it just has....dunno who did it lol...

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