Support Troubleshooting and Tech Support

Demonspeed

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Does it work on other computers? Maybe you can extract what you need, then reformat the external hard drive...
Actually, this problem occurred because I lent it to someone else, it's the second time something like that happens to me because I lent my disk to someone. I tried to use it on other PCs, it doesn't work.
 

Pat

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Actually, this problem occurred because I lent it to someone else, it's the second time something like that happens to me because I lent my disk to someone. I tried to use it on other PCs, it doesn't work.
They probably removed the disk while in use without performing "Safely Remove Hardware" procedure. If Windows doesn't assign a drive letter to the disk, the partition table may be damaged. In this case a data recovery software may be the best solution, there're free ones out there such as Recuva and Disk Drill which you can give a try. It seems people have had great results with EaseUS Data Recovery Wizard but the free version only recovers 2 GB of data. You can still use it to make sure your files aren't lost, if you have important documents, it may help recover them too.
 

Demonspeed

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Update about my problem, I tried to use EaseUs Recovery, it doesn't work. As long as my disk is plugged, the disk scan never ends but once I unplug it it works perfectly...
 

kkck

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So I got a messsage saying I could get windows 10 on my computer for free if I reserved it... question is, should I?
 

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So I got a messsage saying I could get windows 10 on my computer for free if I reserved it... question is, should I?
Reserve it? AFAIK the upgrade will be free for Windows 7 and Windows 8.1 users in the first year of release, I would wait at least a couple of months before upgrading to a new OS and see how it's been doing.
 

kkck

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Are you referring to this, kkck?
Yep, that's it. And the add is somewhat creepy.... specially because I can't seem to get rid of it.
 

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Yeah, that was pretty bad on Microsoft's part to not announce or say anything about it. It looks like malware on first glance.

I read up a bit on it and apparently, people who accept and reserve it will get Windows 10 a few days earlier than July 29th. Most likely to relieve stress off the servers once the flood gates open on day one.

Haven't touched 10 since February's 9xxx beta build, but I read it's coming along nicely. Of course, it still pays to patiently wait a few months to see if it plays nicely with all the legacy software you use.
 

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Yeah, that was pretty bad on Microsoft's part to not announce or say anything about it. It looks like malware on first glance.

I read up a bit on it and apparently, people who accept and reserve it will get Windows 10 a few days earlier than July 29th. Most likely to relieve stress off the servers once the flood gates open on day one.

Haven't touched 10 since February's 9xxx beta build, but I read it's coming along nicely. Of course, it still pays to patiently wait a few months to see if it plays nicely with all the legacy software you use.
Seriously.... I was particularly worried because a few years ago I got actual malware that looked like that (it was passing for a microsoft update rather than a new windows though).

Anyways, what would get me to consider getting it would be improved performance for my laptop.... Any chance of windows 10 doing that? Supposedly 8 did that but with the supposed increased performance you also got windows 8..... My laptop works mostly fine so far but I wouldn't mind getting it to fine if windows 10 works well enough.
 

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You're probably better off looking at installing an SSD if you don't already have one. Or reformatting your drive if you feel like it's become sluggish over the years of use. These two things will give you the biggest perceivable difference.

I mean, sure the underlying coding maybe more efficient with each new OS and there will be "an improvement in performance" but it'll be subjective at best. The keyword here is perceivable. That moment you can feel something is different without having to measure it. You have to remember that a new OS isn't so much about performance as it's about new features, stability, and security.
 

Demonspeed

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I got a Kernel Security Check Failure today, I read that it happens on Windows 801 and Windows 10, but I am still on Windows 8, so it's most likely a virus, right?
 

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I got a Kernel Security Check Failure today, I read that it happens on Windows 801 and Windows 10, but I am still on Windows 8, so it's most likely a virus, right?
Yup, it may be due to a virus or faulty drivers, memory modules or hard disk. Can you download and run BlueScreenView (x64 version if your OS is 64 bit)? It'll give you a list of dmp files created after the crashes on your system, right click on the most recent one and choose "Properties". It'll open a new window which tells you the driver that caused the crash (Caused By Driver), the driver name may give us a clue.
 

Demonspeed

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Yup, it may be due to a virus or faulty drivers, memory modules or hard disk. Can you download and run BlueScreenView (x64 version if your OS is 64 bit)? It'll give you a list of dmp files created after the crashes on your system, right click on the most recent one and choose "Properties". It'll open a new window which tells you the driver that caused the crash (Caused By Driver), the driver name may give us a clue.
I got this, it's storport.sys apparently.




 

Pat

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It seems the error has been caused by the storage drivers. You can run a chkdsk on your drives to see if there're errors in the file system, you can temporarily disconnect external storage devices to check if they cause the problem, you can try installing the latest storage drivers for your motherboard and of course you can run a virus scan with, for example, MBAM Free, just in case.
 

M3J

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Pat, did Chrome start copying Firefox in terms of being a memory hog?

Do you know?

Cuz holy shit at Chrome (Sony Vaio Vista) being slow and hella slow when FIrefox is open. WHY?
 

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Pat, did Chrome start copying Firefox in terms of being a memory hog?

Do you know?

Cuz holy shit at Chrome (Sony Vaio Vista) being slow and hella slow when FIrefox is open. WHY?
Yeah, seems so. See this article for an explanation, more features usually require more resources.
 
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kkck

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I own a samsung galaxy S6. Every time I turn off my mobile data I get a popup that says " Mobile data Unless you connect to a wifi network, you will not be able to use the Internet, Email or other apps that require a data connection. Mobile data will be turned off" And then you have the option to touch cancel or ok. Does anyone know how I can get rid of this? Its a minor thing but it is getting increasingly annoying.
 

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Lol, Samsung basically thinks we're all useless. My LG just flashes "mobile data off" for 2 secs.

Sounds like a low-level system thing, so you'll have to pull off nothing short of rooting, perhaps.
Is there nothing under Mobile Data subgroup in the phone's Settings?
 

kkck

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Anyone knows how to get rid of gwx.exe? I have googled a bit but a few of the explanations online are somewhat less than clear.
 
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