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Support Troubleshooting and Tech Support

Discussion in 'Information Technology' started by goldb, Feb 20, 2007.

  1. Pat

    Pat The Tech of Oz

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    No, I haven't done anything yet, I'm waiting for your response. :wonder
     
  2. M3J

    M3J MH Senpai

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    Anyone who has had a Chromebook for over a year: does your Chromebook ever shut down randomly or restart randomly? I'd understand if too much memory was being used or if it was being strained or worked too hard or was too hot, but this seems to be random, and it's annoying. It also makes me nervous because I feel the laptop could stop working at any moment.
     
  3. Charlie

    Charlie Enlightend Carlito's Hadouken Mode '+'

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    Not too familiar with the chrome-book but I say if the problem still occurs. Back up all your data and do a clean install and see if these random reboot's occur. It could be an app running in the background causing an issue.
     
  4. kkck

    kkck Waifu Slayer

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    Question, is windows defender sufficient anti virus protection? I have searched online about this but the response is mixed (though leaning towards it falling short).
     
  5. Charlie

    Charlie Enlightend Carlito's Hadouken Mode '+'

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    I'd say opt for a standalone antivirus program (or one that has the fire-wall and anitvirus as well).

    Windows defender might be an "adequate program" for those just browsing the web for YouTube and the local newspaper.
    Its not bad and I'd say its fairly "decent". For those with curious behavior however, lets say, its not adequate enough.
     
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  6. xi0

    xi0 あの術

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    Probably depends on what you do on your PC, and how savvy you are at avoiding dangerous stuff online. I prefer only using Windows Defender for real-time protection over additional programs because a lot of them can really hamstring performance.
     
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  7. Pat

    Pat The Tech of Oz

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    Yup, no antivirus, no Windows Defender here for years and I haven't been infected yet, and even if I do, I can restore my system to last good backup (by Macrium) which IMHO is the best way to get rid of infections and it has no impact at all on system performance. Just my two cents.
     
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  8. xi0

    xi0 あの術

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    Even though I don't really practice what I preach, reformatting isn't a bad thing either. Just have to make sure the stuff on your hard drive that is important to you is backed up elsewhere.
     
  9. Pat

    Pat The Tech of Oz

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    Even if I back up my personal files beforehand, reinstalling Windows from scratch takes lots of my time, installing all these drivers and applications, configuring them properly, tweaking Windows settings, etc. Restoring from a backup on the other hand takes 10 mins and requires no user interaction.
     
  10. xi0

    xi0 あの術

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    That would depend on how big your personal files are as well as your internet connection, no?

    Of course your solution works too, but a fresh start every once and awhile isn't bad either.
     
  11. Charlie

    Charlie Enlightend Carlito's Hadouken Mode '+'

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    ^
    Yep all the posts/ statements above are correct depending ones situation, naturally.
    Recently was forced to do a full wipe / restore due to some microphone issues.
    After which they worked. Initially thought the sound card had failed but I'm digressing here.

    Took about 2 hours to restore most if not all the personal files / granted its in the big tb territory with several redundant backups which should be sorted and deleted at this point lol.

    Well it was an internal transfer to an local external server.
     
    Last edited: Jul 13, 2018
  12. Pat

    Pat The Tech of Oz

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    I guess you mean backing up to cloud. :wonder I back up by Windows partition to a separate internal hard disk (which I copy to an external hard disk regularly), so the restore process is really quick. I don't keep lots of personal data (pictures, videos, etc.) on the Windows drive to keep the size of backups smaller.

    Whenever I install Windows for a friend or relative, I take a backup after installing drivers and essential applications in case they want to make a fresh start as you suggested. I don't have lots of applications installed on my PC, so I don't need to start over often but things may be different for others. I suppose if their computers get bloated with lots of useless applications, a fresh start may be the best way to go for them, in this case not only it isn't bad, it's almost imperative.
     
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  13. xi0

    xi0 あの術

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    No, I meant backups of any form. A good connection is referring to downloading whatever programs and such. :XD
     
  14. Pat

    Pat The Tech of Oz

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    Oh, I see. :XD

    I keep the installers of the programs I use around, I didn't think of it this way. :)
     
  15. M3J

    M3J MH Senpai

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    Possible, but it''s not happening as much as it used to. feels like it could be due to RAM/memory issues?
    Depends, but ultimately no as I assume you read manga and do other stuff.
     
  16. Charlie

    Charlie Enlightend Carlito's Hadouken Mode '+'

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    Yep that could be an issue as well.
    Have you done a software / system memory clean?
     
  17. M3J

    M3J MH Senpai

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    No, don't wanna start over and risk forgetting what I had before software/memory clean.
     
  18. kkck

    kkck Waifu Slayer

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    Anyone has any malware removal program recommendations? I got malware that redirects my browser... Tried the anti malware programs I knew, deleting cookies, cache, searched for unwanted programs in my control panel....
     
  19. Charlie

    Charlie Enlightend Carlito's Hadouken Mode '+'

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    I use a program called spybot search n destroy.
    see if it helps.
     
    Last edited: Aug 3, 2018
    kkck likes this.
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