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Support Troubleshooting and Tech Support

Discussion in 'Information Technology' started by goldb, Feb 20, 2007.

  1. kkck

    kkck MH Senpai

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    Not immediately... I don't intend on buying a new router just yet.

    That seems a bit old timey.. They mention windows 95. My computer has windows 10 and in my router settings I didn't even find the wan setting they mention.
     
  2. Styx

    Styx Registered User

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    Sounds like flood protection or something. What router do you have, and can you log into it?
     
  3. kkck

    kkck MH Senpai

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    I can log into it. It's a Cisco.
     
  4. Styx

    Styx Registered User

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    Alright, that's good news.

    I have some things you can try, but what is the model number of the Cisco? It can help lead to options that could be causing the issue (though it might be a 871W). Each router has different options, restrictions, bugs or issues etc. Knowing specifically what router model it is can help me determine some options to give you to try. For example, it could be as easy as changing your router channel (some channels are specifically designed to overlap with neighboring connections, weakening your connection, especially if you are in a densely populated residency) or by disabling power saving options or WMM. Heck, it could even be that you need a driver for your wireless card/chip from your motherboard or device manufacturer.

    You can usually find router model numbers on the back. If it doesn't give an actual name, it should give a string of numbers after "Cisco". That's what I'll need. :)
     
  5. M3J

    M3J MH Senpai

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    Did you try restarting your computer? And your router?
     
  6. kkck

    kkck MH Senpai

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    Ah, I just had a chance to do this thing. It's a linksys E1500. I don't think it is a connection like that. When I plug in my computer to the internet directly rather than use wifi it works perfectly.
    --- Double Post Merged, Oct 8, 2017, Original Post Date: Oct 7, 2017 ---
    Welp, fixed the fucking thing. Turns out it needed a firmware update, it hadn't been updated probably every. Didn't know updates had to be done manually. It is possible it wasn't the firmware update but rather the accompanying reboot though..
     
    Pat likes this.
  7. Styx

    Styx Registered User

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    Oh wow, the ISP wasn't updating them? Usually they have server downtime to issue the updates themselves. Was it a beta update?

    I'm glad you fixed it though! Slow internet is worse than no internet. :tem
     
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